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Privacy policy for Gambloria

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Gambloria is an independent editorial portal that provides information about online gambling. This policy explains what information reaches our editorial team, why we use it and the choices available to you. It applies to this website rather than to the separate account and payment systems operated by the gambling operator.

Who is responsible for your data

Gambloria is the controller for information handled through this editorial website. We determine why that information is collected and how it is used. Questions about this policy, our handling of an enquiry or a request concerning your data can be sent to [email protected].

What information reaches us

We receive the information you choose to include when you contact the editorial team, such as your email address, the subject of your message and any details needed to answer your enquiry. Please do not send passwords, payment card details, identity documents or gambling account credentials by email.

Like most websites, the hosting service may record technical information such as the requested page, the time of access, browser type, device information and an IP address. This data supports the delivery of pages, security checks and basic understanding of site usage.

Cookies may also record your preferences and return visits. We use necessary storage for core site functions. Analytics or advertising storage, where used, depends on the consent settings you select.

Why we process the information

We process contact submissions to read and answer your question, keep a record of the exchange and protect our editorial inbox against misuse. Technical records help us deliver the site, investigate errors and maintain service security.

Our lawful bases include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation and pursuing our legitimate interests in operating and securing the portal. Where consent is the basis, you may withdraw it through your browser or the site's consent controls.

Who else may see the information

Service providers may process information on our behalf for hosting, security, analytics, advertising or email delivery. They receive only the information required to perform their service and are expected to handle it under their own data-protection obligations.

We do not sell personal information through this editorial site. Information may also be disclosed where the law requires it, to establish or defend legal claims, or to protect the rights and safety of our users, staff and systems.

Your rights under UK GDPR

You may ask us to confirm whether we process your personal data and provide a copy. You can also request correction, deletion, restriction or portability in the circumstances recognised by UK GDPR, and you may object to processing based on legitimate interests.

If consent provides the basis for a use of your data, you can withdraw that consent at any time. This does not affect processing carried out before withdrawal. Write to [email protected] with your request so that we can identify the relevant correspondence.

You may also complain to the Information Commissioner's Office at ico.org.uk. We would normally ask you to contact us first so that we can address the issue, but the right to complain remains open to you.

How long we keep the information

Editorial correspondence is kept only for as long as it is needed to manage the enquiry, retain an appropriate record and meet legal or operational requirements. Technical and cookie data is retained for the period connected with its purpose, including security, service delivery and consent-based analytics.

Children and under-18s

This information service is intended for adults aged 18+. We do not knowingly collect personal information from children. Parents and guardians can use device-level parental controls such as Net Nanny or Qustodio to help prevent access to gambling content by younger users.

Changes to this policy

We may update this policy when the site, its providers or the legal framework changes. The revised version takes effect when it is published on this page. Material changes affecting how existing information is handled will be reflected in the wording shown here.

Access to this site is restricted to persons aged 18 and over (18+). For free, confidential support with gambling, visit BeGambleAware.org.